Terms and conditions of sale

1. Who you are contracting with

• Company: Sekondo Solutions, S.L.U. (trading as Sekondo)
• Registered address: C/ Menta, 67, 14012 Córdoba, Spain
• Tax number (CIF): B05606629
• Commercial registry: Registration with the Commercial Registry of Córdoba (Spain) in progress. Incorporated by deed of 15 September 2026 granted before Florencia Tejeda Castillo, notary of Benalmádena (Málaga), under number 1185 of her protocol.
• Email: hola@sekondo.app

2. Purpose and scope

These terms govern the subscription to and use of Sekondo, a software product consisting of a panel installed inside supported Adobe applications and a local bridge that runs on your computer. They apply to every order placed through this website.

3. Acceptance

Placing an order requires you to tick the box accepting these terms. Doing so constitutes your express acceptance of them in the version published at that moment. We keep a record of each contract and you may request a copy at any time.

4. Capacity

You must be at least eighteen years old and have legal capacity to contract. If you contract on behalf of a company, you confirm that you are authorised to bind it.

5. The service

Sekondo allows an AI assistant that you subscribe to separately to operate on documents open in your Adobe applications. The scope of each plan (number of applications, number of seats, level of support) is the one described on the pricing page at the time of purchase. In the 1-app and 3-app plans, the applications you choose are fixed for the subscription; to use others, you upgrade your plan.

Sekondo does not include, resell or guarantee the AI assistant, nor the Adobe applications. Both are contracted by you directly with their respective providers and are subject to their own terms and prices.

6. Licence of use

On payment, you receive a personal, non-exclusive, non-transferable licence to use Sekondo for the duration of the subscription and on the number of devices your plan allows. The software is licensed, never sold.

You may not: resell, rent, sublicense or distribute the software; reverse engineer, decompile or disassemble it, except to the extent permitted by imperative law; remove or alter licence notices; or circumvent the licence verification mechanisms.

7. Technical requirements

The requirements published on the download page apply. It is your responsibility to check that your equipment, your operating system and your Adobe versions meet them before subscribing.

8. Account and credentials

You are responsible for the accuracy of the data you provide and for keeping your licence key and credentials confidential. Tell us immediately if you suspect unauthorised use.

9. Prices, taxes and invoicing

Prices are shown in euros and exclude VAT. The applicable VAT is calculated at checkout according to your country and your status as a consumer or business. Businesses established in the EU with a valid VIES number are invoiced under the reverse-charge mechanism.

An invoice is issued for every payment and is available for download from your account.

10. Payment

Payments are processed by a payment provider acting as merchant of record, identified during checkout, acting as merchant of record where applicable. We do not store your card details at any time.

11. Subscription, renewal and cancellation

Subscriptions are monthly or annual as chosen and renew automatically for equal periods until cancelled. You may cancel at any time from your account; cancellation stops the next renewal and your access continues until the end of the period already paid for. Amounts already paid for the current period are not refunded on cancellation, without prejudice to sections 13 and 14.

We may change prices for future periods with at least thirty days' notice by email. If you do not agree, you may cancel before the change takes effect.

12. Launch programme and refund

During the launch programme a limited number of seats (two hundred) are offered at a founder price. That price stays fixed for as long as the subscription remains active without interruption; if it is cancelled and later resumed, the price in force at that moment applies. If, under those same conditions, you move up to a plan with more applications, the new plan is also charged at its founder price. Claiming a seat is free of charge and does not create a payment obligation: billing starts when the software is delivered and you are notified of the date of the first invoice.

Within thirty days of the first payment you may request a full refund of that payment without giving reasons, by writing to hola@sekondo.app. This commercial guarantee is in addition to, and does not limit, the statutory right of withdrawal described below.

13. Right of withdrawal (consumers)

If you are a consumer, you have fourteen calendar days from the conclusion of the contract to withdraw without giving any reason, under the Spanish General Law for the Defence of Consumers and Users.

Because this is digital content and a digital service supplied immediately, when you complete your order you are asked to give your express prior consent to immediate performance and to acknowledge that you thereby lose your right of withdrawal once performance has begun. If you prefer to keep the right, do not tick that box; supply will then begin after the fourteen days.

To withdraw, write to hola@sekondo.app with your order number, or use the model withdrawal form in Annex A of the Spanish consumer law. We refund all payments received within fourteen days of being informed, using the same means of payment.

14. Commercial guarantee

Beyond your statutory rights, if Sekondo does not work for you we will refund your first payment when requested within thirty days of it, no questions asked, as described in section 12.

15. Updates and changes to the service

Updates that correct errors or maintain compatibility are included in the subscription. We may add, change or discontinue features. If a change substantially and negatively affects the service, we will notify you at least thirty days in advance and you may cancel and receive a refund of the unused part of the period.

16. Availability and support

Sekondo runs on your own machine and does not depend on our servers in order to work. Licence verification, downloads and support are online services that may be temporarily unavailable for maintenance or reasons beyond our control.

Support is provided by email in Spanish and English. Plans including priority support are answered within one working day.

17. Acceptable use

You may not use Sekondo to break the law, infringe third-party rights, produce content that is illegal or infringes intellectual property, or to attack, probe or overload any system. We may suspend an account that breaches this section, giving prior notice where reasonably possible.

18. Your content

Your documents and files remain yours. We claim no rights over them and we do not access them. You are solely responsible for holding the necessary rights over the material you process.

19. Personal data

The processing of personal data is described in the privacy notice, which forms part of these terms.

20. Liability

Sekondo modifies your documents following your instructions. You are responsible for keeping backups of your work.

To the fullest extent permitted by law, our aggregate liability arising from or in connection with the contract is limited to the amounts you paid in the twelve months preceding the event giving rise to the claim. We exclude liability for indirect or consequential damage, loss of profit, loss of data or business interruption.

Nothing in these terms excludes or limits liability for fraud, wilful misconduct, gross negligence, death or personal injury, or any other liability that cannot be limited under applicable law, nor the statutory rights of consumers.

21. Force majeure

Neither party is liable for failure to perform caused by events beyond its reasonable control.

22. Assignment

You may not assign the contract without our written consent. We may assign it in the context of a corporate reorganisation or a transfer of the business, informing you beforehand.

23. Changes to these terms

We may update these terms. Material changes are announced by email at least thirty days before they take effect. Continuing to use the service after that date means you accept them; if you do not, you may cancel.

24. Severability

If any clause is declared void, the rest remain in force and the void clause is replaced by another with an equivalent lawful effect.

25. Applicable law and disputes

Spanish law applies. For consumers, the competent courts are those of the consumer's domicile. For businesses, the parties submit to the courts of Córdoba.

The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr.