Terms and conditions of sale.

1. Who you are contracting with.

• Company: Sekondo Solutions, S.L.U. (trading as Sekondo)
• Registered address: C/ Menta, 67, 14012 Córdoba, Spain
• Tax number (CIF): B05606629
• Commercial registry: Registration with the Commercial Registry of Córdoba (Spain) in progress. Incorporated by deed of 15 September 2026 granted before Florencia Tejeda Castillo, notary of Benalmádena (Málaga), under number 1185 of her protocol.
• Email: hola@sekondo.app

2. Purpose and scope.

These terms govern the subscription to and use of Sekondo, a software product consisting of a panel installed inside supported Adobe applications and a local bridge that runs on your computer. They apply to every order placed through this website.

3. Acceptance.

Placing an order requires you to tick the box accepting these terms. Doing so constitutes your express acceptance of them in the version published at that moment. The free trial starts with that same order. Trials requested with just an email between 8 October 2026 and 13 October 2026 had no box: these terms were accepted by pressing the button to request them, next to which this was stated. We keep a record of each contract and of each trial, and you may request a copy at any time.

4. Capacity.

You must be at least eighteen years old and have legal capacity to contract. If you contract on behalf of a company, you confirm that you are authorised to bind it.

5. The service.

Sekondo allows an AI assistant that you subscribe to separately to operate on documents open in your Adobe applications. The scope of each plan (number of applications, number of licences, level of support) is the one described on the pricing page at the time of purchase. In the 1-app and 3-app plans, the applications you choose are fixed for the subscription; to use others, you upgrade your plan.

Sekondo does not include, resell or guarantee the AI assistant, nor the Adobe applications. Both are contracted by you directly with their respective providers and are subject to their own terms and prices.

6. Licence of use.

On payment, you receive a personal, non-exclusive, non-transferable licence to use Sekondo for the duration of the subscription: you may install it on up to two of your own computers and use it on one at a time (on the Studio plan, per licence). If you open it on the other one, the computer that was using it stops within a few minutes. The software is licensed, never sold. During the free trial you have this same licence, for the applications of the plan you choose, until it ends. For trials requested with just an email between 8 October 2026 and 13 October 2026, the trial licence covers all six applications.

You may not: resell, rent, sublicense or distribute the software; reverse engineer, decompile or disassemble it, except to the extent permitted by imperative law; remove or alter licence notices; or circumvent the licence verification mechanisms.

7. Technical requirements.

The requirements published on the download page apply. It is your responsibility to check that your equipment, your operating system and your Adobe versions meet them before subscribing.

8. Account and credentials.

You are responsible for the accuracy of the data you provide and for keeping your licence key and credentials confidential. Tell us immediately if you suspect unauthorised use.

9. Prices, taxes and invoicing.

Prices are shown in euros, incl. VAT.

An invoice is issued for every payment, and you download it from My account, with the billing details you enter there (name or company, address and tax ID). Invoices for payments made through Paddle before 12 October 2026 remain in the Paddle customer portal.

10. Payment.

Payments are processed by Lemon Squeezy or Paddle, whichever appears on your receipt, acting as merchant of record. We do not store your card details at any time.

11. Subscription, renewal and cancellation.

Subscriptions are monthly or annual as chosen and renew automatically for equal periods until cancelled. You may cancel at any time from My account, where you will also find your invoices and payment method, or by writing to soporte@sekondo.app; cancellation stops the next renewal and your access continues until the end of the period already paid for. Amounts already paid for the current period are not refunded on cancellation, without prejudice to sections 13 and 14.

Changing plan. You can move to a plan with more apps at any time from My account: the change is immediate and only the pro-rata part of the current period is charged that day. During the free trial the change is also immediate and nothing is charged. Changing plan does not change your renewal date. To move to a plan with fewer apps, write to soporte@sekondo.app at least 2 days before your renewal: the change takes effect at that renewal and you keep your current plan until then.

Free trial. Subscriptions taken out from 27 October 2026 start with a one-month free trial of the chosen plan; those taken out between 13 October 2026 and that date started with a 7-day free trial. A payment method is requested at sign-up and nothing is charged that day. Unless you cancel before the trial ends, the first period of the chosen plan (monthly or yearly) is charged on that day and the subscription then renews as described above. Cancelling during the trial costs nothing. The amount and the date of the first charge are shown before you subscribe. If you have already used up your free trial, subscribing does not include a new one and the first period is charged when you confirm the order, for the amount shown before you pay.

Free trials requested with just an email, without a payment method, between 8 October 2026 and 13 October 2026 keep their conditions: they include Sekondo for the six Adobe applications it supports (the Adobe applications and the artificial intelligence assistant are purchased separately); the 7 days start the first time you activate Sekondo on your computer; they are not a subscription and nothing is charged: when the trial ends, Sekondo stops working until you take out a plan; there is one trial per person; and if you entered a promotional code when requesting it, it applies when you subscribe, under its own conditions. Those not yet activated can be activated until 23:59 on Friday 16 October 2026, Madrid time, at the latest; after that, the trial is no longer available for keys that have not been activated.

Subscriptions with a trial taken out between 2 October 2026 and 8 October 2026 keep their conditions: a payment method was requested at sign-up and, unless they are cancelled before the trial ends, the first period of the chosen plan (monthly or yearly) is charged on that day.

We may change prices for future periods with at least thirty days' notice by email. If you do not agree, you may cancel before the change takes effect.

12. Earlier prices and refund.

Subscriptions taken out at the price in force before sales opened (30 September 2026) keep it for as long as they remain active without interruption; if they are cancelled and later resumed, the price in force at that moment applies. If, under those same conditions, they move up to a plan with more applications, the new plan is also charged at its earlier price.

Within fifteen days of the first payment you may request a full refund of that payment without giving reasons (thirty days if you subscribed before 2 October 2026), by writing to hola@sekondo.app. This commercial guarantee is in addition to, and does not limit, the statutory right of withdrawal described below.

13. Right of withdrawal (consumers).

If you are a consumer, you have fourteen calendar days from the conclusion of the contract to withdraw without giving any reason, under the Spanish General Law for the Defence of Consumers and Users.

Because this is digital content and a digital service supplied immediately, when you complete your order you are asked to give your express prior consent to immediate performance and to acknowledge that you thereby lose your right of withdrawal once performance has begun. If you prefer to keep the right, do not tick that box; supply will then begin after the fourteen days.

To withdraw, write to hola@sekondo.app with your order number, or use the model withdrawal form in Annex A of the Spanish consumer law. We refund all payments received within fourteen days of being informed, using the same means of payment.

14. Commercial guarantee.

Beyond your statutory rights, if Sekondo does not work for you we will refund your first payment when requested within fifteen days of it (thirty if you subscribed before 2 October 2026), no questions asked, as described in section 12.

15. Updates and changes to the service.

Updates that correct errors or maintain compatibility are included in the subscription. We may add, change or discontinue features. If a change substantially and negatively affects the service, we will notify you at least thirty days in advance and you may cancel and receive a refund of the unused part of the period.

16. Availability and support.

Sekondo runs on your own machine and does not depend on our servers in order to work. Licence verification, downloads and support are online services that may be temporarily unavailable for maintenance or reasons beyond our control.

Support is provided by email in Spanish and English. Plans including priority support are answered within one working day.

17. Acceptable use.

You may not use Sekondo to break the law, infringe third-party rights, produce content that is illegal or infringes intellectual property, or to attack, probe or overload any system. We may suspend an account that breaches this section, giving prior notice where reasonably possible.

18. Your content.

Your documents and files remain yours. We claim no rights over them and we do not access them. You are solely responsible for holding the necessary rights over the material you process.

19. Personal data.

The processing of personal data is described in the privacy notice, which forms part of these terms.

20. Liability.

Sekondo modifies your documents following your instructions. You are responsible for keeping backups of your work.

To the fullest extent permitted by law, our aggregate liability arising from or in connection with the contract is limited to the amounts you paid in the twelve months preceding the event giving rise to the claim. We exclude liability for indirect or consequential damage, loss of profit, loss of data or business interruption.

Nothing in these terms excludes or limits liability for fraud, wilful misconduct, gross negligence, death or personal injury, or any other liability that cannot be limited under applicable law, nor the statutory rights of consumers.

21. Force majeure.

Neither party is liable for failure to perform caused by events beyond its reasonable control.

22. Assignment.

You may not assign the contract without our written consent. We may assign it in the context of a corporate reorganisation or a transfer of the business, informing you beforehand.

23. Changes to these terms.

We may update these terms. Material changes are announced by email at least thirty days before they take effect. Continuing to use the service after that date means you accept them; if you do not, you may cancel.

24. Severability.

If any clause is declared void, the rest remain in force and the void clause is replaced by another with an equivalent lawful effect.

25. Applicable law and disputes.

Spanish law applies. For consumers, the competent courts are those of the consumer's domicile. For businesses, the parties submit to the courts of Córdoba.